Listen Up! Becoming a More Effective Listener

Targeted Audiences: This program is designed for corporations, organizations, agencies, and associations.

Duration of Program: 60-90 minutes minimum. Program can be extended to a half-day workshop.

Goal: To assist individuals and groups in becoming more effective listeners in business and social settings.

Program Description: This program strives at improving listening skills. It will help participants better appreciate the importance of listening in the communication process.

Objectives: At the conclusion of this program, the audience members will be able to . . .

1. Better appreciate the need to be a better listener.
2. State the definitions of listening and hearing.
3. Recognize obstacles to effective listening.
4. Reduce barriers to effective listening.
5. Identify techniques to enhance listening skills.
6. Identify listening styles.

Outline of the Program:

1. Importance of Better Listening.
2. Obstacles to Effective Listening.
3. Listening vs. Hearing.
4. Listening as a Learned Skill.
5. Importance of Being a Better Listener.
6. Psychological Barriers to Being a Better Listener.
7. Focusing on the Message.
8. Understand the Other Person's Point of View.
9. Withholding Judgment.
10. Reinforcing the Message.
11. Providing Feedback.
12. Listening with Your Body.
13. Listening Critically.
14. Listening Styles.

Visual Support: The presentation is enhanced with animated slides to illustrate the main points that are the focus of her remarks. These high quality visuals serve to reinforce her message, allowing audiences to better retain the core messages.

Click here to contact Rosemarie and learn how this program can be customized for your next event.